Shaun McBride, Chief Financial Officer
"BHT had a very aggressive timeline to implement an ERP system and to roll-it out to over 60 retail branches. We knew we had to make sure that we picked the right solution for our business, and BSM were recommended to us as an independent advisor who could assist us in doing that. They introduced a structured and objective process, involving key people from our organisation, and this allowed us to clearly evaluate the options and to make a decision on the best solution for us.
BSM’s expertise in ERP and awareness of our business requirements was clearly demonstrated during the selection process, and that, along with their proven track record in managing projects, meant that they were the obvious choice when we needed a Project Manager for the implementation. By using a strong implementation methodology, clear communication and thorough planning, the BSM Project Manager optimised the team’s performance so that target dates were met, while project benefits were kept in focus at all times. Because the BSM process had involved the team in the selection, they were motivated to pull out all the stops to deliver the solution. BSM also provided mentoring during the project, and this knowledge transfer meant that one of our staff was in a position to take on the Project Management of later phases of the implementation.
BHT are very happy with the ERP knowledge and project management skills provided by BSM, and we would have no hesitation recommending them to other companies."